This help center is here to answer some of the most frequently asked questions regarding CouponSurfer Rewards. If you don't find an answer to your question here, please contact us here or email us at email@example.com.
To add a credit or debit card to your CouponSurfer Rewards account, please go to Add A Card. We recommend adding multiple cards so
you maximize your cash back (you never have to worry if you are using the right card).
CouponSurfer does not save or store your credit card number. When you add a card, it's encrypted and securely sent to the credit card processor. We never store your card number or even need it.
The Credit Card processor enables your card number to qualify for CouponSurfer Rewards. That's why your expiration date or security code on the back is not needed. We want to make sure your feel comfortable with our
rewards program - if you still have questions, we'd love to talk to you. Please contact us anytime or email firstname.lastname@example.org.
That's up to you. The more cards you link and the more participating merchants you buy from, the more your earn. There is a maximum statement credit per individual transaction of $250 but that will only affect you if you
spend over $2500 at one time.
You must process your debit card as a credit transaction to trigger the cash back reward. Most establishments will give you the choice between debit or credit and in those cases, specify credit. If you are ever unsure of how it will be processed, just ask them to process it as a credit transaction.
Yes! As long as the gift card has an accepted credit card company logo included (Visa, American Express or Mastercard) you can link it as one of your rewards cards. Don't have a gift card,
order them here with free shipping.
The CouponSurfer Rewards Cash Back is independent of any additional Cash Back your Credit Card company provides. If you earn 1% back on all purchases and use your linked card for
a CouponSurfer Rewards restaurant offering 10% Cash Back, you will still get the 10% Cash Back.
In order for you to be eligible for a monthly payment your account balance must be above $10. If you are under $10, the account balance will roll over to the next month and be paid out when you go over the $10 amount. Once that happens, you qualify for a monthly payment. Payments are processed on the 8th of each month in order to allow all the transactions from the previous month to clear. Payments will be deposited as a statement credit onto your primary card on file between the 10th-17th of the month.
Well the good news is, if your new updated card has the same number as your old expired card, there's no need to update it. It will work fine with a new expiration date. The same thing with the 3 digit security code.
If the new card has a different number then you can go to manage card settings, where you can add new cards, delete any old cards and select which card you want to be your primary card which is where your payments will be made to.
We like you're thinking! You want to register all your cards to make sure you don't miss out on any earnings, are we right?! So go ahead and register as many as you like, we have no limit! Be sure to link both personal and business cards. Please remember that your primary card will be where your payments are deposited to.
To view the cards your CouponSurfer Rewards account, please go to Manage Cards. From here you can view all your linked cards, select which card you want to be your primary card and add and remove cards as needed.
If you are ordering at a participating restaurant online, please note that most restaurants use external resources to facilitate the online ordering. If you are entering your credit or debit card online, please call the restaurant to make sure that they run their online orders through their credit card machine. If they do not run them through their own credit card machine, you will not receive CouponSurfer Rewards cash-back.
We wouldn't have it any other way. It's totally free. We never charge your card. You wouldn't pay for a coupon. With CouponSurfer you don't pay to get cash back. Similar to a coupon, in most case the business is covering the cash back to attract new and repeat customers.