CouponSurfer Rewards FAQ

Rewards by CouponSurfer FAQ

How does CouponSurfer Rewards Work?

CouponSurfer Rewards enables CouponSurfer members to earn up to 15% cash back at local businesses and national chains. If you don't find an answer to your question below, please email us at for a quick response.

Link your credit or debit cards for free. Activate offer + Dine or Shop at 1000's of participating restaurants + stores. Get cash back when you pay with a linked card.
CouponSurfer does not save or store your credit card number. When you add a card, it's encrypted and securely sent to the credit card processor. We never store your card number or even need it. The Credit Card processor enables your card number to qualify for CouponSurfer Rewards. That's why your expiration date or security code on the back is not needed. We want to make sure your feel comfortable with our rewards program - if you still have questions, we'd love to talk to you. Please contact us anytime or email
You can search by zip, town/city name or name of the store or restaurant. Find places near you. New businesses are added daily.
To get you the most cash back from restaurants and stores, we have added a new type of offer known as Click To Activate (CTA). In order to take advantage of the higher cash back, you need to Click to Activate it first. You can Activate offers as you search for offers (it will have an activate button next to it) or you can view our National Activation page to see which National Brand offers you have activated and ones you need to activate. Please note in order to receive Cash Back for a purchase, you will need to activate the offer before your purchase is made - simply click or tap the Red Activate Offer button to activate the offer. Activition takes less than 2 seconds.
To add a credit or debit card to your CouponSurfer Rewards account, please go to Add A Card. We recommend adding multiple cards so you maximize your cash back (you never have to worry if you are using the right card).
That's up to you. The more cards you link and the more participating merchants you buy from, the more your earn. For the vast majority of places, the maximum cash back is $250 per transaction.
We send you an email notification detailing how much you earned. The notification usually arrives within a few seconds of paying with your linked card. You can also check your Reward Activity at any time.
The cash back notifications usually arrives within a few seconds of paying with your linked card. If you don't receive a notification or it's not showing in your rewards history, please email us at with the place you made the purchase, the total amount and the date of the purchase.
You must process your debit card as a credit transaction to trigger the cash back reward. Most establishments will give you the choice between debit or credit and in those cases, specify credit. If you are ever unsure of how it will be processed, just ask them to process it as a credit transaction.
Yes! As long as the gift card has an accepted credit card company logo included (Visa, American Express or Mastercard) you can link it as one of your rewards cards. Don't have a gift card, order them here with free shipping.
Most of the time, Yes! Just be aware that the rewards amount will reflect the bill total after the coupon has been taken off.
CouponSurfer Rewards Cash Back is independent of any additional Cash Back your Credit Card company provides. If you earn 2% back on all purchases and use your linked card for a CouponSurfer Rewards restaurant offering 15% Cash Back, you will still get the 15% Cash Back. Don't yet have a cash back credit card, get one here
In order for you to be eligible for a monthly payment your account balance must be above $10. If you are under $10, the account balance will roll over to the next month and be paid out when you go over the $10 amount. Once that happens, you qualify for a monthly payment. Payments are processed on the 8th of each month in order to allow all the transactions from the previous month to clear. Payments will be deposited as a statement credit on to your primary card between the 10th-17th of the month.
Well the good news is, if your new updated card has the same number as your old expired card, there's no need to update it. It will work fine with a new expiration date. The same thing with the 3 or 4 digit security code.

If the new card has a different number then you can go to manage card settings, where you can add new cards, delete any old cards and select which card you want to be your primary card which is where your payments are deposited to.
We like you're thinking! You want to register all your cards to make sure you don't miss out on any earnings, are we right? So go ahead and register as many as you like, we have no limit! Be sure to link both personal and business cards. Please remember that your primary card will be where your payments are deposited to. You can even add cards from your spouse or other members of your family and pool together all the cash back.
To view the cards your CouponSurfer Rewards account, please go to Manage Cards. From here; view all your linked cards, select which card you want to be your primary card and add and remove cards as needed.
If you are ordering from a participating restaurant online, please note that most restaurants use external resources to facilitate the online ordering. If you are entering your credit or debit card online, please call the restaurant to make sure that they run their online orders through their credit card machine. If they do not run them through their own credit card machine, you will not receive CouponSurfer Rewards cash-back.
Similar to a coupon, businesses typically cover the cash back to attract new and repeat customers. There is no cost for CouponSurfer Rewards.
Awesome! We are looking to add to our Rewards Family. You can either throw up a smoke signal and hope we see it, Learn More Details, or email or call us at 781.457.3060.
We are thrilled that you want to get your favorite restaurant involved! Just have them contact us at here or email You can also tell us the name of the owner and we will contact them.
If you see this message, it means your card is already linked through another provider. You can either remove your card from that provider and then you will be able to add it to CouponSurfer Rewards or add another card. We agree that having all your coupons and cashback with CouponSurfer makes your life easier. Please contact us right away and we can give your specific instructions on how to remove your card from the other provider and then add it to CouponSurfer so you can maximize your savings.
If you see this message, try linking the card in a incognito windows or with another browser. If you are still getting the error, please contact us right away and we will help you get the card linked.
Sorry, at this time we do not accept enrollment of cards from outside the United States.

Copyright ©1998-2020 CouponSurfer, Inc. All rights reserved.