CouponSurfer Cash Back FAQ - Beta

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Rewards by CouponSurfer FAQ

How does CouponSurfer Cash Back Work?

CouponSurfer Cash Back enables CouponSurfer members to earn cash back on groceries and other everyday purchases. The cash back can be earned for both purchase made in store or online. If you don't find an answer to your question below, please email us at support@couponsurfer.com for a quick response. If you already set up an account, please include the phone number associated with your account.

Activate The Offers you want and then shop in store or online. Select the Redeem Button and then enter the UPC codes and upload your receipt to earn the cash back. Unlike most Cash Back apps, there is no minimum amount to get your cash back. Money gets deposited in to your PayPal account usually within 48 hours. As a reminder you must activate any offers before you actually purchase them.
We normally have over 100 products including top brands you love. View our cash back offers. New products are added daily.
Once you have activated a product, the Green Add button will change to a black clipped button.
clipped
The barcode is typically on the back of the product. For this can of Progresso Soup, the barcode you enter would be 041196404821. If you prefer you can upload a image (JPG and PNG files) of the barcode as well.
Progresso Soup Barcode
Fist make sure you are entering the barcodes as descriped above. Next double check the offer to make sure the products you bought are eligible. This includes the product variety, size, flavor and other specifications listed in the Terms & Conditions. If you believe everything is still correct, please email us at support@couponsurfer.com for a quick response.
Each receipt must include the store name, name of the product and its price, total amount of your order and the date and time of the order. You can use the same receipt for different offers. We recommend that you always read the terms for each offer: some have quantitative restrictions that must be respected. For online orders, the receipt may be referred to as an invoice. For example with Amazon, it's View or Print Invoice. The uploaded receipt must be in a JPG or PNG format. Make sure to include the entire receipt which can be in multiple images if needed.
Once you have activated a product, the Black clip button will change to a orange pending button. You may also get a text message on the number you used to verify your account such as "CouponSurfer Cash Back: We have received your submission for CouponSurfer Cash Back. Please allow up to 48 hours to process."
clipped
Yes. Products can be purchased online or in store in the United States. A few offers are specific to a specific or several stores. Please check the offer Terms and Conditions to make sure your cashback request is eligible. You will need to submit a receipt or invoice. The paypal name can be different from what is listed on the receipt, it just needs to be a valid paypal account that accepts US Dollars.
Yes. You can pay with cash, debit, credit or anything other payment that the retailer accepts.
Yes. You can earn cash back on FSA (Flexible Spending Account) products such as Aceeno Skin Care or Zyrtec. Since you may have to aubmit a receipt for FSA reimbursement, your already one step closer to earning Cash Back.
The cash back offer will likely be rejected if the receipt shows that there is a manufacturer coupon associated with the cash back item(s).
That's up to you. The more products you buy that we offer cash back on, the more your earn. We normally offer over $150 in cash back at one time.
Once you have submitted the barcode and receipt, your cash back normally gets credited with 48 hours. We normally text you when the money gets deposited to your Paypal account. You may also get a notification from Paypal that you got money. View your Cash Back History at any time.
Yes. We deposit the cash back directly in to your Paypal account. If you don't have a paypal account you can create one here. Get Started Now. Please note that each cash back account must have it's own Paypal account.
Verifying your phone number allows us to identify and track the status of all of your rebates. We will also be able to text you if there are any updates or issues with your rebate redemption. You also get to avoid remembering a password to login.
The notification includes a link to find out the rejection reason such as a blurry receipt. If your offer is eligible, there will another button to re-submit a corrected receipt for us to review. If you still have trouble, please contact us.
Yes. Please always read the terms for each indvidual offer to make sure you are eligable for cash back.
The barcode you entered is not eligible for cashback. Please read through the Terms & Conditions of each offer to make sure the product you purchased is eligible for cashback. This includes the product variety, size, flavor and other specifications listed in the Terms & Conditions. That way, you will make sure you get the right product before you actually purchase it.
Most of the time, Yes! Just be aware that the rewards amount will reflect the bill total after the coupon has been taken off.
CouponSurfer Grocery Cash Back is independent of any additional Cash Back your Credit Card company provides. If you earn 2% back on all purchases and select to get $2 cash back on Cheerios, you will still get $2 Cash Back. Don't yet have a cash back credit card, learn how to apply for a Cash Back Credit Card. Act now..
Similar to a coupon, businesses typically cover the cash back to attract new and repeat customers. There is no cost for CouponSurfer Cash Back.
Please email us at support@couponsurfer.com for assistance. Please include both your old and new phone number.
Sorry, at this time we are not able to offer cash back from outside the United States.
If you don't find an answer to your question or need additional assistance, please email us at support@couponsurfer.com for a quick response. If you already set up an account, please include the phone number associated with your account.
CouponSurfer has partnered with CardRatings for our coverage of credit card products. CouponSurfer and CardRatings may receive a commission from card issuers.


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